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Advice and resources
Ensuring reliable and promising advice and resources for improving the quality of Homecare.
As a membership organization, we focus on advocating for home care providers and giving our members the practical assistance and tools they require.
We want to encourage and help our valued members to be masters of their fields and become some of the best homecare providers. With our member’s helpline, we can ensure a speedy and quick solution to all your queries because your concern is our topmost priority.
- Downloadable Factsheets
- DBS Service
- Homecare directory
- Member Helpline
- Webinars and Live events
- Online Community
- Email alerts
- News and Blogs
EXPLORE MORE RESOURCES
HELPLINE FOR MEMBERS
It often gets tiring for home care providers and managers to decide on numerous issues and be updated about the recent tasks at hand. When tight deadlines and expectations are high, managers frequently need to make informed decisions. With the help of precious advice and resources from Health Care and Social Support, now it’s easier than before to make knowledgeable decisions regarding home care.
Making HomecareHomecare easier and much accessible with our membership policies and social support
We help our members make the right decisions by providing a list of solutions to make things easier and ensure proper homecare services are being provided. Some of the things that are always on the mind of a homecare manager are as follows:
- How do we prepare for the winter, and what impact does this have on how we deliver Homecare?
- What factors must we take into account if we intend to offer live-in care?
- How can one be sure that the National Minimum Wage is being paid to the workforce?
- What happens if we have to withdraw from a homecare package?
In order to tackle these issues and manage the services of homecare providers, Health Care and Social Support aids its member organizations to get all the answers and possible solutions to all the concerns.
Our Members’ Helpline ensures that you are connected with experienced teams who can advise you on all the legal issues, home care practices, and employment concerns. In case we fail to fulfil your queries, we will connect you with another expert who does, but we won’t leave you unanswered.
Moreover, members who call our helpline can also get free fact sheets and advice from us.
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OUR MEMBERS’ HELPLINE
The initial point of contact for inquiries from our member organizations is our telephone helpline,
Tel: 07950854205
Or you can also email us at info
@healthcareandsocialsupport.com to let us know more about your queries. We are always open to giving you advice regarding homecare and social support services.
LEGAL ADVICE HELPLINE
Homecare business management requires operating in a strictly regulated and dynamic environment.
Owners and managers are required to abide by contract requirements, employment laws, and care regulations. They might buy or sell businesses, bid on projects, or deal with legal issues. Most importantly, they are responsible for the welfare and safety of clients.
When confronted with a potential legal issue, our partners’ limited free telephone advice service, run by sector experts, can help you save time and money.
HUMAN RESOURCE ADVICE
The HR Department and the Health Care and Social Support have teamed up to offer our member organizations advice on hiring people and employment law because they recognize the complex issues brought on by employment regulations.
One of the dedicated experts will discuss various issues, such as:
- Contract Renewal
- Dismissals
- Absence and Performance Management
- Redundancy Projects
- Training and Development
You can reach our member’s helpline at 07950854205 and choose the concerned option to speak with the human resources advice line. We will discuss the problem and direct you to HR for guidance when necessary.
GUIDANCE AND TOOLS
At Health care and Social Support, we offer tools and resources to help in providing guidance to our member organizations regarding homecare services.
On this page, you can narrow your search for resources by choosing a document type, the topic of interest, year, and country and get your desired tool for help.
Our efficient guidance on your desired topic can help reshape homecare providers’ procedures and protocols. The variety of resourceful documents related to your topics of interest can be a source of knowledge and information for carrying out all the necessary guidelines.
At Health Care and Social Support, we aim to provide our members with all the necessary guidelines and advice to target all the essential preventions amidst the Covid-19 pandemic. Keeping in view the social support for elderly and adult individuals in the Covid-19 prevention guidelines
- For an adult social care facilities and services in England, including HomecareHomecare, a revised infection control and prevention resource has been published, which is available in our resource library.
- The information also includes the COVID-19 supplement, which provides instructions on immunization, personal protective equipment (PPE), staff movement, and testing.
- UKHSA has updated its COVID-19 testing guidance for adult social care services.
UKHSA has recommended that regular, asymptomatic screening of workers in health and social care can be paused in England due to a decline in COVID-19 case numbers. As long as there aren’t many cases, social care staff won’t need to conduct routine tests twice a week starting in August 2022.
GUIDELINES FOR GETTING MEDICAL HELP DURING COVID-19
At Health Care and Social Support, we have a list of guidelines from the UKHSA to ensure the standards of quality are met for our member organizations providing homecare services.
The NHS expanded the list of COVID-19 symptoms in April 2022 to include symptoms other than a high temperature, a new, ongoing cough, and a loss of taste or smell. The additional symptoms were shortness of breath, feeling worn out or exhausted, achy body, headache, sore throat, blocked or runny nose, appetite loss, diarrhoea, or feeling or being sick.
To find out what to do if you or someone else has a medical problem, use this online resource from the NHS; using NHS 111 Online-Get medical assistance.
In case you want to know more about Covid-19 prevention in Health Care and Social Support, contact us at the Members’ Helpline.
ACCOMMODATION FOR ELDERLY
We can help you find a charity organization that assists seniors in choosing their homes and the care they require. This website link will take you directly to their care website:
www.eac.org.uk
SOCIAL CARE INSTITUTE OF EXCELLENCE (SCIE)
The mission of SCIE is to advance knowledge of social care best practices. SCIE creates free resources, supporting social care professionals and uplifting service users by utilizing the knowledge gathered from various sources and a wide range of people and organizations. To find out more, click the following link:
Apart from these valuable links, we have some additional information and sources to useful websites to help you get updates about your topic of interest.
- COVID-19: Controlling the COVID-19 pandemic in senior care facilities. To view the article, click the link below:
https://www.bgs.org.uk/resources/covid-19-managing-the-covid-19-pandemic-in-care-homes
- Factsheet for Corona Virus: The QCS Coronavirus Fact Sheet will assist you in cascading information to your staff, jump-start any necessary actions, and ensure that you have the proper procedures and systems in place should you need them. It will also support you in preparing your staff, service users, and business.
https://www.qcs.co.uk/coronavirus-fact-sheet/
Click here if you want to explore more about some useful links.
USEFUL LINKS
We have a list of useful links for our members to get up-to-date information about business and healthcare developments. Our relations have helped provide knowledge and literature regarding the recent events in the Homecare.
BUSINESS LINKS
We have enlisted all the necessary online resources for the UK’s small business owners, including advice on crucial matters of finance, employment law, taxation, and industry regulation. Browse through UK’s database to get help regarding your business; click on the link below to get started:
Business Support Links for Wales
For businesses in Wales, Business Support Wales was established as a free, unbiased information resource; our members can take help from the following link:
business.wales.gov.uk
ADVICE ON HOMECARE AND PRACTICES
The largest charity in the UK that supports and works with older people and runs a care-related helpline to offer a variety of enlightening publications and factsheets. Follow the link below to explore:
RIGHTS AND CARE OF ELDERLY PEOPLE
Health Care and Social Support have an online resource for information on senior citizens’ rights, care, and options. You can access the information at:
https://ourlifeplan.co.uk/caredirections/
COMMISSION ON HOMECARE QUALITY
According to laws and minimum requirements, the Commission regulates and inspects social care providers in England. Read the recommendations for offering senior citizens quality in-home care by clicking the link below.
SUPPLIERS DIRECTORY
Offering our membership to organizations that provide consultancy, services and goods to homecare providers
All our partner members, suppliers and consultants who provide products and services to the homecare market are listed in our Suppliers Directory.
All members of the Health Care and Social Support Suppliers’ Forum and our Sponsors are suppliers to the homecare industry; they join the forum to keep themselves informed of all industry developments so they can customize their products to meet the needs of their customers.
BENEFITS OF OUR MEMBERSHIP
The sponsors of the HCSS provide our members with a range of benefits to assist in realizing savings and to offer assistance with the regulatory and policy issues that concern us all.
Market Accessibility
Numerous homecare companies, ranging in size from small independent businesses to large national franchises, are among our 2,300+ members.
Appointment and Joining Opportunities
In order to foster genuine relationships with homecare provider business owners, we can facilitate tailored connection opportunities.
Sponsorship Opportunities
Our digital, print, and event media offer discounts and affordable publicity and sponsorship opportunities.
Directory
Get your company listed in our online business directory, which is easily searchable by industry.
Information and Expertise
We keep up with changes and trending topics for the industry through our frequent emails and access to the website’s member section.
Click here to search about the supplier by typing the supplier’s name in the search bar.
Join the Discussion
You can log in to the Members’ community if you already have an account and start interacting with other members to discuss your queries and share some experiences with them.
If you are willing to connect with a member, click here to start exploring the directory of members.
ACCESS THE MEMBERS’ COMMUNITY
MEMBERS DIRECTORY
Let’s build a robust community of members together for better homecare services!
You can participate in online groups and discussions and send private messages to other members using our latest online Members’ community. As a result, even though our members will always receive our support, they now also have the choice of using the help of other members.
Why is the Members’ Directory Important?
When you need it most, get free, knowledgeable advice from industry professionals. All members of our board are experts in their fields, and they will offer members advice and support based on their extensive knowledge of the care sector and years of dedicated industry experience. That is why the Members’ directory at Healthcare and Social Support has been helpful for all the members to gain insights and support from the other member organizations.
In addition to our in-person and online meetings and events, our online community will help members further share their knowledge and best practices through the webinars.
At Health care and Social Support, we always prioritize our members’ queries and provide them with a platform to search for their desired member and start their discussion to find the answers they are looking for because who better to guide them than the experts in the field themselves.
